Senior Cloud Operations Engineer
Core
Senior Cloud Operations Engineer ensuring clients are current with infrastructure and application components on Pega Cloud via 24x7 deployment and support.
Role type
Senior IC Cloud Operations Engineer (Deployment & Support)
Builds
Production cloud environments, application upgrades, and automated support solutions for enterprise clients.
Domain
Cloud Infrastructure & DevOps
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cloud platforms (AWS, GCP, Azure), Kubernetes, Linux OS, Configuration automation (Ansible, Chef, Puppet), Docker, Scripting, Network troubleshooting, ITIL processes
Preferred skills
PaaS/SaaS management, Middleware troubleshooting, RDBMS (PostgreSQL, Oracle), Mentoring
Technologies
AWS, GCP, Azure, Kubernetes, Docker, Ansible, Chef, Puppet, Tomcat, Cassandra, Kafka, PostgreSQL, Oracle
Responsibilities
Handle service requests, changes, and releases within SLA; Provision new environments and update infrastructure; Collaborate with engineering teams on upgrades; Build automation solutions; Provide feedback on bugs and process improvements; Mentor new engineers.
Seniority
Senior, hands-on IC