Complex Support Worker (South-Eastern Melbourne and other )
Core
Provide person-centred care and support to residents with disability or complex needs in supported accommodation, promoting independence and dignity.
Role type
Senior IC complex support worker (team lead)
Builds
Supported living environments for individuals with disability and complex needs
Domain
Disability services / Community care
Deliverable
physical/clinical work
Required skills
Person-centred care, crisis intervention, roster management, budget management, NDIS compliance, team mentoring, incident investigation, documentation, medication management
Preferred skills
Trauma-informed practice, positive behaviour support, leadership in complex behaviour cases
Technologies
NDIS Practice Standards, incident reporting systems
Responsibilities
Deliver person-centred care and support to residents, manage daily operations and household budgets, maintain accurate documentation and incident reports, mentor and guide support staff, respond to behavioural or crisis situations
Seniority
Senior, hands-on IC with supervisory duties