CareerPlan

Complex Support Worker (South-Eastern Melbourne and other )

Cranbourne, VictoriaFull-time2026-10-09 → 2026-10-22

Core

Provide person-centred care and support to residents with disability or complex needs in supported accommodation, promoting independence and dignity.

Role type

Senior IC complex support worker (team lead)

Builds

Supported living environments for individuals with disability and complex needs

Domain

Disability services / Community care

Deliverable

physical/clinical work

Required skills

Person-centred care, crisis intervention, roster management, budget management, NDIS compliance, team mentoring, incident investigation, documentation, medication management

Preferred skills

Trauma-informed practice, positive behaviour support, leadership in complex behaviour cases

Technologies

NDIS Practice Standards, incident reporting systems

Responsibilities

Deliver person-centred care and support to residents, manage daily operations and household budgets, maintain accurate documentation and incident reports, mentor and guide support staff, respond to behavioural or crisis situations

Seniority

Senior, hands-on IC with supervisory duties