Operations Lead – Starlink Installations
Core
Lead and manage daily operations for the Starlink Installation Division, overseeing field workforce scheduling, technical guidance, and budget management to ensure high-quality satellite internet installations.
Role type
Senior Operations Lead (Field Services)
Builds
Starlink high-speed satellite internet installations
Domain
Telecommunications / Satellite Communications
Required skills
Field workforce management, Satellite installation, Networking configurations, Budget management, Technical troubleshooting, Pre-sales support, Site supervision, Industry trend analysis
Preferred skills
Certifications in satellite technology, IT networking, or field operations
Technologies
Starlink systems, Satellite networking equipment
Responsibilities
Lead and manage daily operations of the Starlink Installation Division, overseeing scheduling, coordination, and on-site supervision; Directly mentor and train a field workforce of installers, providing hands-on support and resolving complex technical challenges; Provide technical expertise to the sales team for pre-sales consultations and upselling; Manage the division's budget, including forecasting, cost control, equipment procurement, and financial reporting; Conduct regular site visits, quality assurance checks, and performance evaluations; Troubleshoot technical issues related to satellite networking and Starlink systems.
Seniority
Senior, hands-on IC
