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Family Violence Crisis Specialist - Brief Intervention

Melbourne, Victoria💼 Full-time💰 $5–$5🗓 2026-09-05 → 2026-09-26

Core

Provide specialist brief intervention case management, risk assessment, and safety planning for adult and child victim-survivors of domestic and family violence via telephone and web-based channels.

Role type

Senior IC family violence crisis specialist

Builds

Crisis response and safety plans for victim-survivors

Domain

Social work / Family violence / Crisis intervention

Deliverable

client delivery

Required skills

risk assessment, safety planning, crisis intervention, trauma-informed practice, MARAM Framework application, case management, telephone counseling, web-based support

Preferred skills

telephone or web-based counselling experience, brief intervention case management experience, MARAM Comprehensive (Tier 1) training

Technologies

MARAM Framework

Responsibilities

Provide telephone and web-based crisis intervention, deliver brief intervention case management including risk management and safety planning, assess and respond to family violence risk using the MARAM Framework, maintain accurate client records, contribute to continuous quality improvement initiatives

Seniority

Senior, hands-on IC

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