Business Analyst
Core
Translating ambiguous business ideas into clear technical requirements and managing requirement elicitation, gap analysis, and prioritization for billing and collection operations.
Role type
Senior Business Analyst
Builds
Technical requirements and process improvements for billing and collection systems
Domain
Financial services / Billing and collections
Deliverable
product features
Required skills
requirement elicitation, gap analysis, requirement prioritization, process modelling, stakeholder management, Agile methodology, JIRA, Confluence, presentation skills, problem-solving
Preferred skills
Signavio, billing and collection operation processes
Responsibilities
Gathering critical information from stakeholder meetings, producing useful reports, communicating insights and plans to cross-functional teams, translating business ideas into technical requirements, influencing stakeholders to determine acceptable solutions, suggesting process improvements
