ESPECIALISTA PROCESSOS RH (Melhoria Contínua e Projetos de RH)
Core
Designing, mapping, and implementing continuous improvement processes and operational transformation projects to drive productivity and performance.
Role type
Senior HR Process Specialist (Continuous Improvement & Projects)
Builds
Optimized operational processes and business cases for shared services, BPO, or high-volume operations.
Domain
Human Resources / Operations Management / Process Engineering
Required skills
Process mapping and redesign, Business case development, Data analysis and KPI tracking, Project management, Advanced Excel and PowerPoint, Power BI
Preferred skills
Experience in Shared Services Centers (SSC) or BPO, Stakeholder management, Problem-solving methodologies
Technologies
Power BI, Excel, PowerPoint
Responsibilities
Diagnose, map, and redesign operational processes; Lead cross-functional improvement projects; Build and track business cases with benefit capture; Analyze data and performance indicators to drive productivity.