Network Operations Tech Lead
Core
Lead the 3rd shift team to ensure 24/7 availability, stability, and performance of global network infrastructure, bridging hands-on server provisioning with team leadership.
Role type
Senior Network Operations Tech Lead (Shift Lead)
Builds
Single-tenant Bare Metal instances and global network infrastructure
Domain
Cloud Infrastructure / Network Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Network fundamentals (Layer 2/3, IP, Routing, Transport), Incident command, Team leadership, Server provisioning workflows, Escalation management, Documentation
Preferred skills
Multi-vendor environment experience (Juniper, Fortinet, Huawei), ISP/Data Center background, Network monitoring tools (Zabbix, Prometheus, Grafana)
Technologies
Linux, Windows Server, Cisco, Juniper, Fortinet, Huawei, Zabbix, Prometheus, Grafana, LibreNMS
Responsibilities
Lead 3rd shift operations and serve as primary escalation point; Coordinate server provisioning, hardware config, OS installation, and network setup; Track delivery deadlines and escalate risks; Mentor Senior Network Analysts; Improve runbooks and workflows; Document non-standard steps and asset configurations.
Seniority
Senior, hands-on IC with leadership responsibilities
