Software Engineer - Internal Tooling
Core
Build and own mission-critical internal backoffice systems, automation workflows, and AI-driven tools to power Customer Enablement and operational processes.
Role type
Senior Software Engineer (Internal Tooling & Operations)
Builds
Internal backoffice platforms, automation workflows, and AI-powered support tools
Domain
LegalTech / SaaS Operations
Required skills
System design, API development, Cloud infrastructure (AWS/Azure), Kubernetes, React, Node.js, LLM integration, Data pipelines
Preferred skills
Automation expertise, End-to-end ownership, Cross-functional collaboration
Technologies
React, Node.js, AWS, Azure, Kubernetes
Responsibilities
Own and evolve internal backoffice systems and admin interfaces; Design and implement automation workflows to eliminate manual processes; Build AI-powered internal tools leveraging LLMs for support agents; Architect integrations between third-party systems (CRM, ticketing, billing); Develop scalable internal services and APIs; Partner with Customer Enablement and Product teams to translate pain points into technical solutions.
Seniority
Senior, hands-on IC
