Customer Service Officer
Core
First point of contact for customers at a concrete order office, ensuring orders are delivered on time and in full across the Adelaide market.
Role type
Customer Service Officer
Builds
Concrete orders and quotes for the construction sector
Domain
Construction materials / Concrete supply
Required skills
Phone communication, order processing, quoting, time management, problem-solving, accuracy
Responsibilities
Answer over 100 customer calls daily, process customer orders, prepare quotes, coordinate with allocation team for OTIF deliveries
Seniority
Individual Contributor