NOC Engineer (Buenos Aires, Argentina, Hybrid)
Core
Monitor and troubleshoot global IP and transmission networks (including xWDM) to ensure service availability and minimize outages for telecom operators and hyperscalers.
Role type
Senior Network Operations Center (NOC) Engineer
Builds
High-performance global Internet backbone connectivity
Domain
Telecommunications / Network Infrastructure
Required skills
Network troubleshooting (IP/transmission), TCP/IP, MPLS, BGP, QoS, xWDM, Linux/Windows, Network monitoring tools, Incident management, Fault management, Technical documentation
Preferred skills
Python/Bash scripting, Telecom (TELCO) industry experience, NOC monitoring tool configuration, International environment experience
Technologies
xWDM, MPLS, BGP, QoS, Linux, Windows
Responsibilities
Monitor network across IP and transmission platforms; Act on alarms indicating service-impacting issues; Initiate and perform troubleshooting of faults and outages; Resolve incidents at first line; Take full ownership of incidents and drive resolution; Collaborate with third-party providers during troubleshooting; Ensure accurate and timely documentation; Maintain communication with stakeholders during major incidents; Track SLA commitments; Prepare root cause analysis and outage reports; Act as SPOC during planned maintenance; Configure and contribute to NOC monitoring tools development.
Seniority
Mid-Senior, hands-on IC
