Medical Receptionist
Core
Greet clients and visitors, manage appointments, handle calls, and maintain client records in a culturally safe manner for Aboriginal and Torres Strait Islander communities.
Role type
Medical Receptionist
Builds
Front-desk operations and call center support for health and social services
Domain
Healthcare / Social Services
Deliverable
client delivery
Required skills
Cultural safety with Aboriginal and Torres Strait Islander peoples, appointment scheduling, call management, record keeping, privacy compliance, clear communication, emotional resilience, multitasking, sound judgment
Preferred skills
Empathy, attention to detail, integrity, professionalism
Technologies
None stated
Responsibilities
Greeting clients and visitors, scheduling and managing appointments, managing inbound and outbound calls, maintaining client records, providing administrative support to clinical staff
Seniority
Individual Contributor