Customer Support Coordinator
Core
Welcome new residents and lead the administration team at an aged care community.
Role type
Senior Customer Support Coordinator (Aged Care)
Builds
Administrative operations and resident admission processes for a care community
Domain
Aged care / Healthcare
Deliverable
client delivery
Required skills
Team leadership, admission process management, tour coordination, relationship building, operational management
Preferred skills
Experience in aged care, healthcare, hospitality, or community services
Responsibilities
Conduct tours of the Care Community and manage the admission process for prospective residents and families, Lead and inspire a team to deliver exceptional administrative and customer support services, Ensure our care community is a welcoming environment and a hub of connection, Manage the efficient day-to-day operations of our administration function
