Library Customer Service Officer
Core
A community-focused role assisting patrons with library services, answering enquiries, and providing basic technology support at a small branch.
Role type
Customer Service Officer
Builds
Library services and a welcoming community environment
Domain
Public Library / Community Services
Deliverable
product features
Required skills
Customer service, problem-solving, communication, technology support, shelving and collection upkeep
Responsibilities
Assisting patrons with borrowing and general enquiries, maintaining the library environment, helping customers discover resources, collaborating on branch operations