IT Infrastructure Specialist (Network & Security)
Core
Provide 2nd line support and follow-the-sun delivery for network services, ensuring reliable, secure, and scalable network operations for a global video game services platform.
Role type
Mid-level IC IT Infrastructure Specialist (Network & Security)
Builds
LANs, WANs, SD-WAN architectures, network appliances, load balancers, routers, switches, and security mechanisms.
Domain
IT Infrastructure / Network Engineering / Cybersecurity
Deliverable
infrastructure
Required skills
Network administration, Cisco/Dell/HP switches and routers, firewall configuration, IPsec VPN and site-to-site tunnels, BGP/OSPF routing protocols, LAN/WAN/SD-WAN design, MPLS, WiFi setup, change management, technical documentation.
Preferred skills
GlobalProtect integration, LDAP/SAML/MFA authentication, RAS VPN configuration, policy management.
Technologies
Cisco, Dell, HP, IPsec, BGP, OSPF, MPLS, SD-WAN, GlobalProtect, LDAP, SAML, MFA
Responsibilities
Handle escalated incidents within SLAs, participate in problem management, design and deploy network infrastructure, identify process improvement opportunities, oversee network security measures, create and maintain technical documentation.
Seniority
Mid-level, hands-on IC
