Machine Learning Engineer - Multiple Positions
Core
Building enterprise-scale NLP and ML systems, including Generative AI and real-time classification, to power SurveyMonkey's product portfolio.
Role type
Senior IC Machine Learning Engineer (NLP/LLMs)
Builds
End-to-end ML/AI solutions, scalable ML platforms, production data pipelines, and monitoring systems for SurveyMonkey's SaaS product.
Domain
SaaS, Natural Language Processing, Generative AI
Deliverable
production ML models
Required skills
Machine Learning, Natural Language Processing, Statistical modelling, LLM fine-tuning, Human-In-The-Loop labelling, Model evaluation, SaaS development, AWS services (Kafka, EKS, SageMaker, Athena), CI/CD
Preferred skills
Technical leadership, Mentorship, RAG implementation, Prompt engineering, Autonomous processes
Technologies
AWS, Kafka, EKS, SageMaker, Athena, LLMs
Responsibilities
Build and own end-to-end ML/AI solutions; Architect scalable ML platforms and production data pipelines; Create novel ML/AI implementations for in-product experience; Drive continuous improvement through research and innovation.
Seniority
Senior, hands-on IC