Inbound Sales Consultant - Glazing Division
On-site
Core
First point of contact for residential glass repair and replacement enquiries, guiding customers through windows, doors, shower screens, and tinting needs to secure appointments with glaziers.
Role type
Inbound Sales Consultant
Builds
Customer appointments and glazier dispatch coordination
Domain
Home improvement / Glass repair and replacement
Deliverable
client delivery
Required skills
Customer service, active listening, quotation preparation, appointment scheduling, system data entry, product knowledge
Preferred skills
Computer skills, teamwork, reliability
Responsibilities
Handle inbound and outbound customer calls, arrange appointments, provide accurate quotations, resolve customer concerns, record customer details, support after-hours planning and dispatch coordination