Front Office Reception/Patient Coordinator
Core
Front office reception and patient coordination for a new dental clinic, managing the patient journey from enquiry to treatment.
Role type
Front office receptionist / Patient Coordinator
Builds
Patient experience and clinic operations
Domain
Healthcare / Dentistry
Deliverable
dashboards & analysis
Required skills
Appointment scheduling, customer service, phone and online enquiry handling, record keeping, administrative tasks, patient journey support
Preferred skills
Sales and conversion, building rapport, guiding decision-making, treatment plan management, follow-up communication, clinic performance contribution