Support Coordinators – Level 2 & 3
Core
Support Coordinators assist children, young people, adults, and their caregivers in achieving NDIS goals and accessing mainstream services while managing complex care requirements and life challenges.
Role type
Support Coordinator (Level 2 & 3)
Builds
Individualized support plans and care coordination for participants with disabilities
Domain
Disability care and NDIS (National Disability Insurance Scheme)
Required skills
NDIS plan management, complex care coordination, mainstream service knowledge, multi-disciplinary team collaboration, conflict resolution, report preparation, person-centred thinking
Preferred skills
Strength-Based practice, Child & Family-Centred practices, knowledge of complex medical/legal issues
Technologies
NDIS Worker Screen Check, Working with Children Check
Responsibilities
Manage clinical caseload including assessment, planning, and evaluation of NDIS plans; Coordinate complex care requirements; Engage high-quality service providers; Report and participate in NDIS client review processes; Liaise with carers, families, and service providers; Assist pro-bono clients; Evaluate interventions to meet goals
Seniority
Mid-level, hands-on IC