Kathmandu Full Time Assistant Store Manager: Frankston
Core
Lead and develop a retail team to deliver exceptional customer service and drive operational excellence in an outdoor apparel store.
Role type
Assistant Store Manager
Builds
Outdoor apparel retail store operations
Domain
Retail / Outdoor Apparel
Deliverable
product features
Required skills
Team leadership and coaching, Customer service excellence, Operational management (stock, visual merchandising, rostering), Commercial awareness (KPIs, sales targets), Problem-solving under pressure
Responsibilities
Coach and motivate team members to build a positive culture, Deliver exceptional customer service to turn enthusiasts into brand advocates, Manage store operations including stock, visual merchandising, and daily processes, Analyze KPIs and sales targets to drive performance, Resolve issues quickly to maintain strong customer experience