Support at Home Manager
Core
Lead and support the effective delivery of care coordination and management across the Support at Home program, ensuring high standards of quality and person-centred care.
Role type
Senior operational manager for home and community care services
Builds
Care coordination services for clients in the Alpine Region of Victoria
Domain
Health and community services
Required skills
Staff supervision and roster management, recruitment leadership, service improvement initiative driving, regulatory compliance management, internal quality assurance leadership, KPI management, care planning oversight
Preferred skills
Emotional intelligence, data utilization for performance monitoring, stakeholder relationship management
Technologies
None stated
Responsibilities
Lead, manage and provide supervision to Intake Officers, Care Partners, and Service Coordinators; oversee assessment and service coordination within the Home and Community Care Program; manage staff rosters effectively; drive recruitment processes; foster a positive team culture; ensure compliance with regulatory and accreditation standards; lead internal quality assurance activities; support staff training and development.
Seniority
Senior, hands-on IC with leadership mandate
