Lead, Service Technician
Core
Senior field-service technical authority for complex avionics installations, troubleshooting, and customer support across general aviation systems.
Role type
Senior IC avionics service technician (field operations)
Builds
Flight management systems, integrated flight displays, GPS navigators, and autopilots for general aviation
Domain
General aviation / Avionics integration
Deliverable
physical/clinical work
Required skills
Avionics installation and troubleshooting, Root-cause analysis, Technical documentation development, Team mentorship, Regulatory compliance (FAA/TSO), System validation testing
Preferred skills
A&P certificate with IA, Private Pilot license, OEM production line installation experience, Competitive platform knowledge (Garmin/Honeywell/Collins), STC development experience, Aircraft type familiarity (Cirrus/Piper/Cessna)
Technologies
CAN bus, ARINC 429, RS-232/RS-422, Multimeters, Oscilloscopes
Responsibilities
Execute complex installations and upgrades at customer sites and OEM lines, Lead root-cause analysis on escalated system failures, Mentor and train Service Engineers, Develop installation standards and service bulletins, Serve as primary liaison for key accounts and dealers
Seniority
Senior, hands-on IC with leadership responsibilities