Identity Services Lead
Core
Own the delivery, governance, and continual improvement of enterprise Identity Services in a complex operational or managed services environment.
Role type
Senior IC Identity Services Lead
Builds
Enterprise Identity Services capability including SLAs, risk management, incident response, and access governance
Domain
Enterprise IT / Identity and Access Management (IAM)
Required skills
Enterprise IAM/Identity Services, Microsoft Entra ID, Active Directory, Privileged Access Management (PAM), Identity Governance and Administration (IGA), Identity Lifecycle Management (JML), Role-Based Access Control (RBAC), Single Sign-On (SSO), Federation, Incident Management, Risk Management, Service Level Agreements (SLAs), Customer Engagement, Technical Leadership, Automation
Preferred skills
Semperis DSP, Venafi, Password Manager Pro, Microsoft Defender for Identity, SailPoint, Saviynt, ServiceNow IAM, PowerShell
Technologies
Microsoft Entra ID, One Identity PAM, MIM, Active Directory, PKI, Semperis DSP, Defender for Identity, ServiceNow IAM
Responsibilities
Own end-to-end Identity Services capability including SLAs, risks, incidents, and continual improvement; Lead complex technical escalations, major incidents, and identity-related risks; Provide technical guidance to architects and project teams; Oversee identity lifecycle management, provisioning, access governance, and RBAC; Drive privileged access, service accounts, non-human identities, and access reviews; Engage directly with customers on service performance, risks, priorities, and roadmap; Drive automation and service maturity
Seniority
Senior, hands-on IC with technical leadership
