*Functional Lead*
Core
Senior functional lead driving end-to-end transformation of travel retailing operations, bridging business stakeholders and platform vendors to deliver new Offer and Order models.
Role type
Senior IC Functional Lead (Travel Retailing & PSS)
Builds
New Offer and Order models, modernized retailing and distribution capabilities for travel clients
Domain
Travel Retailing, Passenger Service Systems (PSS), Airline Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Fares and pricing, Distribution and NDC, Interline and codeshare, Retailing and merchandising, Reservations and ticketing, PSS platforms, IATA One Order, NDC standards, Requirements elicitation, Business process design, Fit-gap analysis, Cutover planning
Preferred skills
Legacy PSS mapping, Formal program delivery context, Stakeholder presentation
Technologies
OOSD platform, IATA One Order, NDC
Responsibilities
Lead structured engagement with business stakeholders to elicit and validate functional requirements; Translate business intent into process designs and user stories; Conduct gap analysis between requirements and platform capability; Plan and manage functional cutover and transition; Produce core functional artefacts including business process designs and fit-gap registers.