Customer Service Representative
Core
Assist customers with product inquiries, resolve issues, process transactions, and maintain a clean retail store environment.
Role type
retail customer service representative
Builds
customer satisfaction and sales targets
Domain
retail
Deliverable
product features
Required skills
product knowledge, complaint resolution, cash handling, POS system familiarity, teamwork, communication
Responsibilities
assist customers with product inquiries, handle customer complaints, process transactions, maintain store environment, collaborate with team members, stay updated on promotions