IAM Enterprise Tech Lead
Core
Hands-on Technical Lead and Subject Matter Expert for critical Identity and Access Management (IAM) services, ensuring stability and resolving complex incidents in a 24/7 enterprise environment.
Role type
Senior IC IAM Technical Lead (SME)
Builds
Production IAM services (SailPoint, Radiator, RSA Authentication Manager)
Domain
Cybersecurity & Identity Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SailPoint Identity Security Cloud (ISC), Radiator RADIUS Server, RSA Authentication Manager, L3/L4 support, incident handling, root cause analysis (RCA), identity lifecycle management, access provisioning, authentication and MFA workflows, RBAC, ITIL
Preferred skills
CyberArk PAM, Okta, Active Directory integrations, cloud IAM (Azure/AWS), scripting (PowerShell/Java/BeanShell), ServiceNow
Technologies
SailPoint, Radiator, RSA Authentication Manager, CyberArk, Okta, Azure, AWS, ServiceNow
Responsibilities
Act as SME for SailPoint, Radiator, and RSA Authentication Manager; Provide hands-on L3/L4 support for incident and problem tickets; Own and manage critical incidents and major incident calls; Perform proactive monitoring, health checks, and issue prevention; Identify opportunities for automation and process improvements; Participate in on-call rotations for 24/7 support
Seniority
Senior, hands-on IC with leadership responsibilities