Outpatient Services Administration Supervisor
Core
Lead the daily management and provision of administrative support services within Outpatient Support Services, supervising a team of Administrative Officers and ensuring efficient processes align with established policies.
Role type
Outpatient Services Administration Supervisor
Builds
Efficient outpatient administrative workflows and patient service delivery
Domain
Healthcare / Outpatient Services
Deliverable
dashboards & analysis
Required skills
Staff supervision and rostering, Process compliance and improvement, Customer service, Conflict resolution, Microsoft Office proficiency, Change management
Preferred skills
Sunrise EMR experience, Prior healthcare setting experience
Responsibilities
Supervising and supporting administrative staff including coordinating staff rostering and performance development, Ensuring compliance with outpatient administration procedures and workflows, Promoting a positive, collaborative and customer-focused working environment, Supporting the implementation of service initiatives and change
Seniority
Mid-level supervisor