Associate Director, Service Topology Engineering
Core
Lead the engineering and evolution of Optus' enterprise service topology and dependency capability to provide operational context for customer services, network resources, platforms, and applications.
Role type
Senior IC/Lead Service Topology Engineering Manager
Builds
Enterprise service topology models, dependency models, and service impact/failure-propagation models
Domain
Telecommunications, Service Assurance, Network Operations
Required skills
Service topology engineering, dependency modelling, service impact analysis, API design, dynamic synchronisation patterns, cross-domain team leadership, strategic roadmap definition, stakeholder influence, vendor management
Preferred skills
Experience with OSS, inventory management, large-scale technology environments, engineering standards governance
Technologies
Network resources, platforms, applications, APIs
Responsibilities
Own and evolve cross-domain service and topology engineering strategy; Lead lifecycle management of enterprise service topology models; Establish reusable patterns for service inventory relationships and dynamic topology synchronisation; Develop and govern service impact and failure-propagation models; Establish and govern topology accuracy, relationship integrity, and metadata standards; Drive capabilities from engineering through validation into sustained production use; Influence senior stakeholders on model priorities and investment decisions; Build and lead a high-performing engineering capability
Seniority
Director, strategic leadership & hands-on engineering
