Support Coordinator
Core
Support participants with disabilities to identify, connect with, and utilize appropriate support providers to achieve their NDIS Plan objectives.
Role type
Support Coordinator
Builds
Support solutions and action plans for participants
Domain
Disability services / National Disability Insurance Scheme (NDIS)
Deliverable
client delivery
Required skills
NDIS scheme knowledge, support plan development, provider research and liaison, budgeting and financial management, report writing, MS Office proficiency, community navigation
Preferred skills
Lived experience of disability, experience in the disability sector, ability to work unsupervised, experience with culturally and linguistically diverse communities
Responsibilities
Assist participants in understanding their plan funding and identifying support options; link participants to providers and broader support systems; resolve crises and develop resilience in participant networks; coach participants through challenges; prepare reports for internal and external purposes; complete administrative work including claims and invoices
Seniority
Mid-level, hands-on IC