Member Relationship Consultant
Core
First point of contact at a branch office, supporting new and existing members to identify needs and recommend health insurance products face-to-face and over the phone.
Role type
Member Relationship Consultant (Insurance Sales & Support)
Builds
Health insurance product recommendations and member support services
Domain
Health Insurance / Financial Services
Deliverable
client delivery
Required skills
customer service, sales, communication, computer literacy, multi-tasking across phone and email channels
Responsibilities
Welcome new members, support existing members through life events, recommend appropriate health cover products, handle inquiries via phone and in-person
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