Business Systems Manager
Core
Own the end-to-end technology stack, lead AI and automation initiatives, and build the data foundation for a fast-growing jewellery brand.
Role type
Business Systems Manager (Product Owner for Core Tech)
Builds
ERP, POS, e-commerce platforms, AI/automation workflows, and data infrastructure
Domain
Retail / Jewellery / Enterprise Systems
Deliverable
production ML models | product features | infrastructure
Required skills
ERP ownership and roadmap management, AI and workflow automation strategy, IT vendor and MSP management, cybersecurity roadmap planning, BI and data structure analysis, technology transformation in SME environments
Preferred skills
Multi-channel retail experience, POS and e-commerce integration knowledge, tertiary qualifications in Information Systems or related fields
Technologies
Indigo8, POS systems, e-commerce platforms, BI/reporting tools
Responsibilities
Configure and roadmap ERP, POS, and SaaS platforms; lead AI adoption and automation use cases; manage IT MSP and vendor contracts; build internal tech guides and training; lead cybersecurity roadmap; transform data infrastructure for smarter reporting
Seniority
Mid-Senior, hands-on IC
