Social Media & Community Manager
Core
Lead always-on social and community management for an Australian lifestyle beverage brand, managing engagement, content publishing, and reporting.
Role type
Social Media & Community Manager
Builds
Social content, community interactions, and brand reputation for a lifestyle beverage brand
Domain
Consumer goods / FMCG / Beverage
Deliverable
product features
Required skills
Social media management, community engagement, copywriting, social listening, content calendar management, crisis management, influencer campaign support, CRM/email support, data reporting
Preferred skills
Paid social management, Adobe Creative Suite, Canva, social listening tools, EDM/newsletter marketing
Responsibilities
Manage day-to-day community engagement across owned social channels; monitor and respond to comments and messages in brand tone; conduct social listening and sentiment monitoring; manage editorial calendar and social publishing workflow; write engaging social copy; localise and project-manage creative assets; provide monthly social reporting and performance optimisation
Seniority
Mid-level, hands-on IC