Tow Truck Operator / Tow Truck Driver
Core
Frontline tow truck operator responding to roadside calls to recover, secure, and transport broken-down vehicles safely.
Role type
Tow Truck Operator
Builds
Roadside recovery and vehicle transport services for NRMA members
Domain
Transportation / Roadside Assistance
Deliverable
physical/clinical work
Required skills
Valid NSW Medium Rigid Driver's License, Tow Truck Driver's Certificate (or eligibility), vehicle recovery expertise, road rules compliance, equipment maintenance, safety procedure adherence
Preferred skills
Customer service experience, transportation industry experience, adaptability, team collaboration
Technologies
Tow truck equipment, recovery tools
Responsibilities
Respond to road service calls, load and transport vehicles, analyze breakdown positions for safe recovery, maintain tools and equipment, communicate with members during recovery, contribute to operational working groups
Seniority
Individual Contributor, entry to mid-level