Case Manager - STARH Gold Coast
Core
Delivering holistic, trauma-informed and strengths-based case management, advocacy and support to individuals and families at risk of homelessness to help sustain tenancies and improve independence.
Role type
Senior IC case manager (homelessness support)
Builds
Client-centred support plans for sustainable housing and wellbeing outcomes
Domain
Social services / Homelessness support
Deliverable
client delivery
Required skills
Trauma-informed practice, strengths-based case management, advocacy, client relationship building, stakeholder coordination, case note management, caseload prioritization
Responsibilities
Develop and review client-centred support plans; coordinate services with community partners; maintain accurate case notes and reports; manage a diverse caseload; participate in case reviews and supervision
Seniority
Mid-level, hands-on IC