Credit Control Lead (Parental Leave Cover)
Core
Lead premium collections and accounts receivable operations across Australia and New Zealand, ensuring accurate reporting and timely cash allocation.
Role type
Senior IC credit control lead (parental leave cover)
Builds
Collections processes, cash allocation workflows, and debtor management systems
Domain
Insurance / Accounts Receivable
Required skills
Accounts receivable management, account reconciliations, collections strategy, debtor ledger management, cash allocation, KPI monitoring, ad hoc reporting, system testing, user access management
Preferred skills
Advanced Excel, ERP/AR systems, Alteryx, BI tools
Technologies
Alteryx, ERP systems, BI tools
Responsibilities
Support the Credit Control Manager with day-to-day AR team operations; Provide guidance and escalation support to team members; Oversee collections, query management, and cash application activity; Monitor debtor balances, overdue accounts, and KPI performance; Review debtor reports and prepare ad hoc reporting; Build partnerships with Operations to resolve issues and improve processes; Ensure receipts are allocated and cleared in line with policy; Produce daily, monthly, quarterly, regional, and local reporting; Support system testing, user access, onboarding, and training
Seniority
Senior, hands-on IC