Rostering Coordinators - After Hours
Core
Support a portfolio of clients to fulfil rosters, conduct and manage welfare calls, and provide customer service to stakeholders.
Role type
Rostering Coordinator (Service Delivery Coordinator)
Builds
Operational rosters and welfare call management for security clients
Domain
Security services / Administrative operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
rostering, administration, contact centre operations, Microsoft applications, customer service, welfare call management
Preferred skills
night shift experience, background in administration or call centre
Responsibilities
Fulfil client rosters, conduct and manage welfare calls, provide customer service to stakeholders
Seniority
Individual Contributor
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