Op Shop Store Supervisor
Core
Lead store operations, drive sales, and manage volunteers at a second-hand charity retail store to fund animal welfare services.
Role type
Retail Supervisor (Op Shop)
Builds
Second-hand clothing and goods inventory for public sale
Domain
Non-profit / Animal Welfare / Retail
Deliverable
product features
Required skills
Retail supervision, volunteer management, visual merchandising, cash handling, POS operations, stock management, customer service, rostering, community relations
Preferred skills
Fashion knowledge, higher-value retail experience, animal welfare passion
Responsibilities
Support day-to-day store operations and performance, deliver exceptional customer service, coach and guide volunteers, drive sales through merchandising and pricing, maintain store cleanliness and presentation, assist with rostering and administration, perform cash handling and reconciliations, build relationships with customers and donors
Seniority
Mid-level, hands-on IC