Practice Manager - Greencross Vets Baldivis
Core
Lead the daily operations, team management, and strategic growth of a veterinary clinic in partnership with a new Veterinary Director.
Role type
Senior Practice Manager (Veterinary)
Builds
A high-performing veterinary clinic delivering preventative healthcare, surgery, and emergency care.
Domain
Veterinary Services / Healthcare Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Veterinary practice management, team leadership and mentoring, operational workflow management, rostering and workforce planning, business performance monitoring, client service standards, inventory and stock control, compliance management, local marketing and community engagement.
Preferred skills
Certificate IV in Veterinary Nursing, experience as Head Nurse or Senior Veterinary Nurse, strategic growth planning, continuous improvement identification.
Technologies
Digital radiography, dental radiography, in-house pathology, ultrasound, surgical equipment, anaesthetic monitoring equipment.
Responsibilities
Leading and mentoring veterinary nursing and reception teams; managing clinic operations, workflow, and administration; supporting rostering, recruitment, and onboarding; monitoring clinic performance and key business metrics; ensuring outstanding client service and patient care standards; managing stock control and inventory; supporting local marketing and community engagement initiatives; working closely with the Veterinary Director to drive clinic growth.
Seniority
Senior, hands-on IC with leadership focus