Documentation and Training Specialist, Capital Markets
Core
Design, author, and maintain training materials, user guides, and operational documentation for the Syn~ Capital Markets platform while building AI-enabled knowledge solutions.
Role type
Documentation and Training Specialist (Capital Markets)
Builds
Training materials, user guides, operational documentation, AI agents, notebooks, and AI-enabled training experiences.
Domain
Financial services / Capital Markets / AI-enabled knowledge management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Structuring complex information, instructional design, financial services concepts, AI agent design, prompt engineering, stakeholder engagement, agile delivery models
Preferred skills
Experience with enterprise software platforms, AI-assisted learning tools, self-directed delivery
Technologies
Copilot, Rovo, AI agents, notebooks
Responsibilities
Design and evolve AI-enabled training experiences for internal teams and external customers; Back-test AI responses with subject matter experts; Develop prompt guidance and best practices for AI tools; Collaborate with product owners and SMEs to curate critical knowledge; Ensure documentation aligns with product releases.
Seniority
Mid-Senior, hands-on IC
