Director, Product Quality
Core
Lead strategy, execution, and evolution of Product Quality for WHOOP's Hardware and Accessories & Apparel portfolio, ensuring exceptional launch quality through risk management and validation.
Role type
Director, Product Quality (Hardware & Wearables)
Builds
Hardware devices, wearables, and apparel accessories
Domain
Consumer electronics, wearables, health tech
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Product Quality strategy, New Product Introduction (NPI), risk management, validation & verification, manufacturing readiness, Product Change Management, quality metrics, executive reporting, organizational leadership, DFMEA, PFMEA, CTQ, SPC, MSA, DOE, root cause analysis, CAPA/8D, Design for Manufacturability, statistical quality methods, global supplier management, cross-functional alignment
Preferred skills
Master's degree in engineering, AI tool integration
Technologies
DFMEA, PFMEA, CTQ, SPC, MSA, DOE, CAPA/8D
Responsibilities
Define and execute Product Quality strategy across Hardware and A&A; Lead Product Quality across the development lifecycle; Own Product Change Management and quality decision gates; Establish Product Quality operating mechanisms and metrics; Build and develop a high-performing Product Quality organization; Partner to build a closed loop QMS; Influence product strategy and drive cross-functional alignment
Seniority
Director, strategic leadership with hands-on execution