Software Engineer, Agent - Retail
Core
Design and deliver production-grade AI agents for large retail brands to handle customer interactions across web, app, phone, and in-store channels.
Role type
Senior IC software engineer (AI agents)
Builds
Scalable AI agent systems for commerce, order management, and customer support
Domain
Retail / Applied AI / Enterprise Software
Deliverable
production ML models | product features
Required skills
End-to-end production system building, technical problem-solving in ambiguous environments, customer-facing technical work, creative obstacle overcoming
Preferred skills
Building/deploying AI/LLM systems in production, founding engineer experience, familiarity with eval frameworks/agent tooling/RAG/prompt engineering, React/TypeScript/Go
Technologies
React, TypeScript, Go, RAG pipelines, eval frameworks
Responsibilities
Design and ship highly performant, reliable AI agents; own the Agent Development Life Cycle from pilot to deployment; partner with enterprise leaders and startups to solve business challenges; guide platform evolution based on customer needs
Seniority
Senior, hands-on IC
