Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Core
Provide exceptional in-store customer service and sales support for telecommunications products and services.
Role type
Retail Customer Service & Sales Consultant
Builds
Customer journeys and sales outcomes for Telstra's telecom products
Domain
Telecommunications retail
Deliverable
product features
Required skills
consultative selling, product knowledge, customer experience delivery, KPI achievement, solution-oriented problem solving
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to achieve store goals
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