Senior Plan Management Officer
Hybrid
Core
Provide leadership and system oversight for NDIS Plan Management, acting as an escalation point to optimize systems, processes, and participant outcomes.
Role type
Senior Plan Management Officer (NDIS)
Builds
Optimized plan management systems and processes for NDIS participants
Domain
Disability support / NDIS / Mental health services
Deliverable
client delivery
Required skills
NDIS Plan Management, complex funding structures, compliance requirements, system workflows, NDIS PACE portal
Preferred skills
Bookkeeping or Accounting qualification, CRM integrations, data flows
Responsibilities
Provide leadership and system oversight, act as an escalation point, work collaboratively across finance, service delivery, and IT, manage and resolve complex sensitive or high-risk enquiries
Seniority
Senior, part-time (0.6FTE to 0.8FTE)