Telehealth Mental Health Professionals
Core
Provide telehealth counselling and therapy support to individuals recovering from workplace injuries or motor vehicle accidents via phone and online sessions.
Role type
Senior IC mental health professional (counselling/therapy)
Builds
Personalized recovery support plans and therapy sessions for injured clients
Domain
Health care / Insurance / Mental health
Deliverable
client delivery
Required skills
CBT, trauma-informed care, solution-focused brief therapy (SFBT), telephone counselling, rapport building, administering structured rating scales, navigating insurance systems
Preferred skills
SIRA registration, Lifeline/Beyond Blue/Health Direct experience, knowledge of compensable injury industry
Technologies
Telehealth platforms, structured rating scales
Responsibilities
Conduct assessments and evaluate therapy needs, deliver tailored phone support and therapy sessions, build trust and relationships with clients, administer rating scales and action referrals, empower clients to navigate the insurance system
Seniority
Mid-level, independent IC