Product Guide
Core
Fostering connection in guest interactions through product education, processing purchases, and supporting guests on warranties or damaged goods.
Role type
Senior retail sales associate (outdoor apparel)
Builds
In-store sales and guest experiences for Arc'teryx products
Domain
Retail / Outdoor apparel
Deliverable
product features
Required skills
retail sales experience, customer service, verbal communication, written communication, problem solving, flexibility, adaptability, merchandising feedback
Preferred skills
passion for outdoor activities, brand ambassador mindset, continuous improvement
Responsibilities
Fostering connection in all guest interactions from product education, processing purchases and supporting our guests on warranties or damaged goods; Supporting in store events, inventory counts, replenishing product and ensuring the store stays clean and organised; Provide feedback and suggestions on merchandising to enhance guest experience and sales; Collaborating with your team and leaders in an open and positive way; Deliver best in class experience to our guests through education, service and culture; Build a strong understanding of our products and seamlessly weave this into your guest interactions
