Customer Service Manager
Based in Australia
Core
Lead and inspire retail teams to deliver exceptional customer experiences and drive sales performance in a flagship department store.
Role type
Senior retail operations manager
Builds
Customer service excellence and commercial outcomes for a flagship department store
Domain
Retail / Fashion
Deliverable
product features
Required skills
Team leadership, operational management, workforce management, performance management, customer service, financial acumen, time management
Responsibilities
Manage daily department operations, optimize team productivity, drive a high-performance customer-focused culture, lead and develop team members, maximize customer insights through direct engagement