Telstra Retail: Full Time Customer Service & Sales Consultant SYDNEY ICON
Core
Frontline retail consultant assisting customers with product selection, service activation, and troubleshooting basic issues while driving sales.
Role type
Retail Customer Service & Sales Consultant
Builds
Telecom products and services for individual consumers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
Consultative selling, product knowledge, basic troubleshooting, customer communication, sales target achievement
Preferred skills
Mandarin language fluency, previous customer-facing experience
Technologies
Telstra retail systems, mobile devices
Responsibilities
Help customers find the right products and services, offer informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to support store goals
Seniority
Entry-level to Junior
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