Gaming Attendant
Core
Provide customer service and support day-to-day operations on a busy gaming floor at a hospitality venue.
Role type
Gaming Attendant (Casual)
Builds
Gaming floor operations and guest experiences
Domain
Hospitality / Gaming
Deliverable
product features
Required skills
Customer service, Responsible gambling compliance, Venue safety protocols, Team collaboration, Event support, Regulatory adherence
Preferred skills
Previous gaming experience, Cash handling experience, Hospitality experience
Technologies
None
Responsibilities
Deliver exceptional customer service to members and guests, Assist patrons with gaming enquiries and venue information, Ensure gaming areas are clean, safe and well-presented, Promote responsible gambling practices and comply with all gaming regulations, Respond professionally to guest feedback and resolve issues, Support club promotions, jackpots, events and member activities
Seniority
Entry-level / Casual