Social Content and Community Manager
Core
Shape Harvey's social presence by creating native content for owned and employee channels, and manage daily community interactions, moderation, and growth across legal and AI communities.
Role type
Social Content and Community Manager
Builds
Native social posts, threads, replies, and community engagement strategies for a legal tech/AI platform
Domain
Legal technology, Artificial Intelligence, B2B SaaS
Deliverable
product features
Required skills
Short-form writing, community moderation, social listening, crisis response, data analytics, cross-functional collaboration, brand voice management, content calendar management, escalation workflows, user-generated content curation
Preferred skills
Legal tech experience, copywriting background, personal brand management, advocacy program management, crisis management experience, AI interest
Technologies
Sprout Social, Hootsuite, Brandwatch
Responsibilities
Write scroll-stopping copy for LinkedIn, Instagram, X, and emerging platforms; manage social inbox including DMs, comments, and mentions; moderate community spaces and enforce guidelines; route inquiries to internal teams; track brand mentions and sentiment; report on content performance and community health metrics
Seniority
Mid-level, hands-on IC