Head of Operations Engineering
Core
Own the load-bearing work for AI production, including pipelines, evaluations, monitoring, cost controls, and internal AI adoption enablement.
Role type
Head of Operations Engineering (AI/ML)
Builds
AI production pipelines, evaluation frameworks, monitoring systems, and internal AI tooling for Product, Engineering, Marketing, and Support.
Domain
AI/ML Operations, SaaS, Creator Economy
Deliverable
production ML models | product features | infrastructure
Required skills
ML/AI engineering, data platform ownership, production system management, LLM tooling, cost/latency optimization, internal AI adoption enablement, build-vs-buy judgment, governance setup, mentorship
Preferred skills
Experience with modern LLM realities (non-deterministic output, context limits), pragmatic decision-making with incomplete information
Technologies
Modern LLM tooling, AI pipelines, monitoring systems
Responsibilities
Drive internal AI adoption and tooling; establish governance for data handling and vendor risk; partner on AI investment sequencing; make build-vs-buy decisions; mentor engineers on AI surfaces.
Seniority
Senior, hands-on IC with leadership scope
