Cosmetic Team Leader
Core
Lead and inspire the beauty team to deliver exceptional customer experiences and achieve sales targets in a department store setting.
Role type
Retail team leader (cosmetics/beauty)
Builds
Customer experiences and sales performance for the beauty department
Domain
Retail / Beauty
Deliverable
product features
Required skills
Team leadership, customer service, sales target achievement, staff coaching and development, rostering, stock management, visual merchandising, conflict resolution
Preferred skills
Product knowledge, passion for beauty, ability to work weekends and peak hours
Responsibilities
Lead and inspire the beauty team to deliver exceptional customer experiences and achieve sales targets; Support daily operations of the cosmetics department; Coach and develop team members through regular feedback, training, and on-the-floor guidance; Monitor individual and team performance, setting clear goals and expectations; Assist in rostering, stock management, visual merchandising, and promotional activities; Resolve customer concerns promptly and professionally